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Dave Miller Weddings - 973-896-7905

Frequently Asked Questions 973-896-7905

     
You're a Reverend and a DJ Entertainer?
How are you different from other Disc Jockey Entertainers?
What is your customer satisfaction guarantee / refund policy?
Do you provide a contract? Do you require a deposit? What if there is a cancellation?
Are you insured?
Do you ever 'Over-Book' or send out substitutes?
What happens if you get sick?
Will you meet with us?
Can I see you at an event? Do you provide a video or DVD? What about references?
Do you take requests?
Can I provide my own music?

   
 
 
  You're a Reverend and a DJ Entertainer?    
  Yes, and there are package prices that could save you money by hiring me for both ceremony officiating and reception entertainment, but there is no obligation.

Note that most of this web site is about my Wedding Entertainment DJ services.

For information about my Wedding Officiating service, please refer to my www.ReverendDaveMiller.com web site.

For information about entertainment for events other than weddings, please refer to my www.DJDaveMiller.com web site.

   
 
 
  How are you different from other Disc Jockey Entertainers?    
  As your DJ Entertainer, I never make myself the center of attention. I encourage your guests to have a good time, but it is done so in a low-key manner that won't detract from the fact that this is your party.

As mentioned below, I provide contracts that protect your interest. Many of my competitors either do not provide contracts, or provide one-sided contracts. Also, I have a satisfaction guarantee. While others may claim to have one, mine is written right into my contract.

In addition to playing great music, I can incorporate mini-events and games into the party to make it even more entertaining. It will be a good time for everyone involved, whether they actively participate, or just watch.

I only play "Family-Friendly" music. I look at it this way. If I'd feel funny playing a song with my own mother present, then it's not something I want to play when your mother is present. The exception is when the guest of honor makes the request.

   
 
 
  What is your customer satisfaction guarantee / refund policy?    
 

If for any reason you is not satisfied, you are entitled to a partial or full refund. The amount will be determined by you. All I ask is to be allowed to learn from the situation, by having the refund request in writing, detailing the reasons you are not satisfied.

   
 
 
  Do you provide a contract?
Do you require a deposit?
What if there is a cancellation?
   
 

Yes, I provide a contract. In fact, it's a good idea to get a contract from all of your wedding vendors. A Once-In-A-Lifetime event is not the type of thing you should trust to a handshake.

The initial payment is about 33% of the total. The balance is not due until the day of the event, not the weeks or months beforehand that many of my competitors demand.

In the event of a cancellation, the balance due will be based on the amount of time provided to resell the scheduled date to another client, and whether or not the party is rescheduled.

In the event of a mutual cancellation due to a Winter storm or other similar reason, all money paid is applied to a future re-booking, or fully refunded if I am already booked on the new date.

   
 
 
  Are you insured?    
 

Yes. I carry a two million dollar liability and property damage policy.

   
 
 
  Do you ever 'Over-Book' or send out substitutes?    
 

No. I never book two events on the same day. Nor would I want to risk my reputation by sending a substitute.

However, once, due to a hospitalization, I did send a substitute. In that a situation, the client was told about it, automatically got a reduced price, and was still entitled to a full refund if unsatisfied.

   
 
 
  What happens if you get sick?    
 

I would have to be very sick to send a substitute after you have put so much trust in me to hire me.

As mentioned above, that situation has happened once. I was in the hospital. From my hospital bed I made calls to my entertainer friends and hired one of them perform at an event, scheduled for two days later. I then called the client to explain the situation. Of course she was not happy that she was getting a substitute. Who would be? But she was extremely happy that I was able to get the substitute, that she didn't have to scramble to find someone, and that I was able to provide the substitute with all of my notes about the event. The event went well. The client, although nervous at first, was happy at the end.

That entertainer is still at the top of my list of who to call in an emergency. Through my association with other entertainers I am able to keep that list long and up-to-date.

   
 
 
  Will you meet with us?    
 

Yes. I'd like to get to know you every bit as much as you want to get to know me.

Meetings can include both pre-booking inquiry meetings, and post-booking planning meetings.

I also provide internet planning tools that enable you to do much of your planning online, if that's your preference.

   
 
 
  Can I see you at an event?
Do you provide a video or DVD?
What about references?
   
 

Some references are posted on my Referral Letters page. Additionally, just ask for a listing of past clients with contact information.

Just as you wouldn't want outsiders at your event, I cannot invite you to a private event where I am working. However, you CAN come to one of my public or charity events. Contact me for the date and location.

I attempt to tailor every event to your wishes. Therefore any video I provide would not demonstrate how I would perform at your event. Additionally, such a video would be illegal without written permission from everyone that appears in it. Yes, I realize that other entertainers routinely provide videos without getting that permission. That doesn't make it right.

   
 
 
  Do you take requests?    
 

Yes. It's your party, not mine.

You can use online party planning tools, including a music library search and select system, making it easy for you to select your requests, as well as mark any songs as "Do Not Play."

I not only accept requests, but encourage them at the event, from you and your guests.

   
 
 
  Can I provide my own music?    
  If need be, yes, but on CD only, and provided at least one week prior to the event.    
 
  Dave Miller Weddings
  973-896-7905
  www.DaveMillerWeddings.com
  All pages and content, Copyright 2010, all rights reserved.